Help Center
Whether you're troubleshooting a soufflé or need help with your AI assistant, our alchemists are standing by.
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Knowledge Base
Frequently Asked Questions
How do I export my AI-generated shopping list?
Simply tap the 'Cart' icon in the recipe view. You can export to PDF, Apple Notes, or send directly to your local grocery delivery service. Your list is optimized by aisle for faster shopping.
Can I share my premium recipes with family?
Yes, the Family Plan allows for up to 5 profiles. Each profile maintains its own taste preferences while sharing access to the master recipe vault. Perfect for households with diverse dietary needs.
Is my culinary data encrypted?
Absolutely. We use end-to-end encryption for all personalized AI datasets, ensuring your secret ingredients stay secret. Read our Privacy Policy for full details.
Do you support offline mode?
Yes! Toggle 'Offline Mode' in settings to cache your favorite recipes locally. Perfect for kitchens with spotty Wi-Fi or when cooking outdoors.
How do I cancel my subscription?
Manage your subscription through Apple ID settings: Settings → Your Name → Subscriptions → CookPal. Changes take effect at the end of your current billing cycle.
Direct Inquiry
We'll respond within 4 hours to alexander@cookpal.app